Transferring from one service supplier to another provides a period of significantly enhanced risk to continuous service delivery. This can impact client organisations in terms of internal perception, direct impact on core business outputs (goods or services) reputational damage to brands, and the extremes of safety and compliance failures. For Service providers, increased cost through penalties, time and resource to correct issues and reputational damage are just some of the more obvious impacts.

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Transition and transformation are also critical phases of change for any new contract,  poor implementation, misunderstandings or lack of clarity are just some examples of issues that lead to long term contract failure.   Transition and Transformation undertook robustly and effective will lay strong foundations for an efficient and effective service delivery model.

 

The need for a robust, stable and seamlessly service as part of mobilisation, transition and transformation stages is crucial, as is the management of the exit of the incumbent service provider and the maintenance of service standards during the final months of service.   

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With significant experience in the planning and management of highly successful and complex mobilisations across national portfolios and Total or Integrated FM services models, our experience from a client and supplier perspective ensures an in-depth understanding and reality of the key areas of risks. Our experience provides you with support, guidance, and expertise or more directly by providing the lead for your contract mobilisation and the transition and transformation phases to your new operational model.   

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Interested in knowing more? - for a no-obligation confidential discussion please use the contact form here.  Alternatively, give Georgina a call on 07775761575