Service Mobilisation, Transition and Transformation.
Service Change Management
Moving to a new service provider poses a greater risk of service disruption. This can have negative consequences for client companies, including internal perception, business output, brand reputation, and even safety and compliance issues. Service providers may also face increased costs due to penalties, time and resource consumption, and damage to reputation.
The processes of transition and transformation during a new contract are also crucial and must be implemented carefully. If not handled properly, they could result in long-term contract failure. A well-executed transition and transformation can establish a foundation for an efficient and effective service delivery model.
The importance of a strong, dependable, and uninterrupted service during mobilisation, transition, and transformation stages cannot be overstated. Equally vital is the efficient and effective exit strategy of the incumbent service provider and the consistent maintenance of service standards in the final months of service.
Having extensive expertise in planning and managing highly successful and intricate mobilisations for nationwide portfolios and Total and Integrated FM services models, we possess a thorough understanding of the critical risks and there mitigation. Our knowledge and experience provide you with the necessary support, counsel, and proficiency, whether it be through project management and leadership for your mobilisation or guidance through the transition and transformation phases towards your new operational model.
Interested in knowing more? for a no-obligation confidential discussion please use the contact form here.